Hotel Service Manager (ANZSCO 431411)

    Updated

    What a Hotel Service Manager does

    Supervises and coordinates the activities of hotel service workers.

    Also called
    Hotel Service Supervisor
    Specialisations
    Front Office Manager (Hotel), Head Housekeeper, Head Porter (Hotel), Hotel Concierge, Hotel Office Manager

    Key facts

    ANZSCO code
    431411
    Skill level
    2Associate degree, advanced diploma or diploma
    Visas that list it
    482186494
    Assessing authority
    VETASSESS
    National shortage
    No shortage

    Visa options

    Occupation eligibility is one requirement; each visa page links to the rest.

    Points-tested

    Main tasks

    • determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
    • conferring with managers to coordinate activities with other organisational units
    • maintaining attendance records and rosters
    • explaining and enforcing safety regulations
    • overseeing the work of the unit and suggesting improvements and changes
    • conferring with workers to resolve grievances
    • may perform front office and hotel reception duties

    Shortage by state

    • NationalNo shortage
    • ACTNo shortage
    • NSWNo shortage
    • NTShortage
    • QLDNo shortage
    • SANo shortage
    • TASNo shortage
    • VICNo shortage
    • WAShortage

    State and territory nomination

    For the 190 and 491, each state and territory also has its own occupation list.

    Common questions

    What does a Hotel Service Manager do?

    Supervises and coordinates the activities of hotel service workers. Also called: Hotel Service Supervisor. (ABS ANZSCO description.)

    Is Hotel Service Manager on the skilled occupation list?

    Yes. Hotel Service Manager (ANZSCO 431411) is on the Core Skills Occupation List (CSOL) and Regional Occupation List (ROL) (lists in force from 14 December 2024). It is listed for the 186, 482 and 494 visas.

    What is the ANZSCO code for Hotel Service Manager?

    431411. Home Affairs uses ANZSCO codes for skilled visas.

    How can a Hotel Service Manager migrate to Australia?

    The occupation lists Home Affairs publishes include Hotel Service Manager for the Subclass 186, Subclass 482 and Subclass 494 visas. Being on a list is one requirement among several; each visa's page links to Home Affairs for the rest.

    Who assesses Hotel Service Manager for an Australian visa?

    VETASSESS, the skills assessing authority listed for 431411.

    Is Hotel Service Manager in demand in Australia?

    Jobs and Skills Australia rated it "No shortage" nationally in its 2025 Occupation Shortage List, with ratings for each state and territory shown above.

    Sources

    1. 1Department of Home Affairs, skilled occupation listimmi.homeaffairs.gov.au
    2. 2Australian Bureau of Statistics, ANZSCO – Australian and New Zealand Standard Classification of Occupations, 2022, CC BY 4.0abs.gov.au
    3. 3Jobs and Skills Australia, Occupation Shortage List, 2025 listjobsandskills.gov.au